Privacy Policy
Effective Date: January 17, 2026
At Synapse (accessible via ai-in-a-shell.com), we prioritize your privacy. This policy explains what information we collect, how we use it, and the rights you have over your data. By using our platform, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We adhere to the principle of Data Minimization. We only collect the data necessary to provide our interactive learning service.
A. Personal Account Information
When you sign up via an authentication provider (such as Google or GitHub), we collect:
- Name & Email Address: To identify you and send transactional emails.
- Profile Image: To display your avatar in the dashboard.
- Authentication Tokens: Securely handled to maintain your session.
B. Usage & Progress Data
To track your learning journey, we store:
- Course Progress: Modules completed, quizzes taken, and practice challenges submitted.
- Feedback: Any ratings or text feedback you provide on modules.
- Technical Data: IP address and User Agent string (stored with session logs for security).
C. AI Interactions
Synapse is an AI-powered tutor. Your interactions with the platform (such as chat prompts, quiz answers, and code submissions) are processed to generate real-time feedback.
D. Payment Information
We do not store your credit card details. Payments are processed securely by Stripe. We only retain a transaction ID and the amount paid to verify your course access.
2. How We Use Your Data
- Service Provision: To unlock courses, save your progress, and provide AI tutoring.
- AI Processing: Your prompts are sent to our LLM providers (Google Gemini) to generate answers.
- Service Improvement: We use observability tools to monitor errors and improve the quality of AI responses.
- Communication: To send essential updates or reminders (if you have opted in).
3. Third-Party Processors (Sub-processors)
We use trusted third-party services to power our infrastructure. We ensure these partners adhere to strict security and privacy standards.
| Service | Purpose | Data Handled |
|---|---|---|
| Vercel | Hosting & Serverless Infrastructure | IP Addresses, System Logs |
| Neon (PostgreSQL) | Database Hosting | User Accounts, Progress Data |
| Google Gemini | AI Model Provider | Prompts, Quiz Answers (Processed, not used for training models by default) |
| Stripe | Payment Processing | Billing Details, Transaction History |
| Langfuse | AI Observability & Analytics | Anonymized Traces, Error Logs |
4. Data Retention
We retain your personal data only as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.
5. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request that we delete your personal data.
- Right to Data Portability: Request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact us at hello@ai-in-a-shell.com.
6. Cookies and Tracking
We use essential cookies to maintain your session (authentication). We do not use invasive tracking cookies for advertising purposes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date."
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@ai-in-a-shell.com